Frequently Asked Questions

Welcome to Tango Renaissance!

Tango Renaissance FAQ

Here are some common questions to help you get started on your tango journey. If you can’t find what you’re looking for, feel free to contact us.

Our Beginner classes are designed specifically for newcomers. No prior experience is required! We understand starting something new can be daunting, but our warm and supportive instructors will guide you every step of the way. Take the leap – you’ll be dancing in no time!

No partner? No problem! Many of our students come solo and enjoy the opportunity to meet others as they learn. We typically rotate partners during class to enhance learning and help everyone connect. However, if you prefer to stick with your own partner, that’s perfectly fine too!
For advanced classes and workshops, we require participants to register with a partner, as these sessions often involve working with the same partner throughout.

Wear something comfortable that allows you to move freely. Casual, breathable clothing works well for most classes. If tango becomes your passion, you might want to explore dance attire designed for tango dancers.

For your first class, any comfortable shoes with a smooth sole will do – or even socks if you prefer! Once you decide to continue, investing in proper dance shoes is highly recommended.
Tango shoes offer the support, flexibility, and balance needed for optimal performance. Alternatively, ballroom or Latin dance shoes with suede soles can be a great starting option.

We recommend arriving 10–15 minutes before your class starts. This gives you time to park, check in, get your shoes on, and settle into the studio. Being on time ensures you can start the session feeling relaxed and ready to dance!

Not sure which class is the right fit? No problem! Call us at 438-270 6431, and we’ll be happy to help you find the perfect match for your skills and goals.

All dance classes are taught in either French or English or both depending on the needs of the dancers in that specific class or depending on the instructor assigned for the class.

Yes, creating a safe and inclusive environment is a top priority for us. Our Community Guidelines outline the expectations for behavior at Tango Renaissance to ensure a positive experience for everyone. Click here to learn more.

Feel free to reach out!
📞 Call us: 438-270 6431
📧 Email us: tangorenaissancemtl@gmail.com
We’re here to help you start your tango journey with confidence.

tango Renaissance
Tango Renaissance app is a great tool that enables you to:

  • Book classes
  • Book workshops
  • Book and top up packages
  • Sign up for classes
  • Book private lessons
  • Book A Gift Card

You will have full access to your account All in One place : on your phone.

Please remember to enter the same email you have provided to the reception in case you already have an existent account.

 

It will allow you to avoid the queue at the reception ; 
It will Save you time.
Just check in on your phone or at the iPad at the reception 1 hour before the lesson at least.
 
Guess what ? This will give you more time in the studio to warm up or practise your steps.

 

  • If you select the function : Receive Notifications: you will receive information of the expiration date on your packages, holidays, closures and also all of our promotions.
  • You will also have FULL access to your account and be able to see your ‘visits’ 

 

Via the app you can see Teacher’s calendar with each instructor availability and book directly the exact date, time, and duration that suits you! 
Packages of 3 hour, 5 hours and 10 hours can be split in several session with different instructors. 
You get this amazing flexibility with the software system.
 
Just download our app  (top of of the page) and make Your life easier!

 

You can cancel a class in person, by phone, online or via our mobile app up to 6 hours before the start of a class. You cannot cancel your attendance to a class less than 6 hours prior to the start of the class. If the time frame is not respected, the value of the class will be debited from your account.

For the Intoduction to dance workshops, you can take up to two make-up classes of the same discipline within the same determined period as the workshop. If the client is unable to attend class, he or she must notify the reception and coordinate accordingly for the make-up class. Tango Renaissance cannot guarantee a make-up class if the client does not notify Tango Renaissance of his or her absence 6 hours prior to the beginning of the class.

For multi-class packages and drop-in class holders, it is also possible to cancel a class 6 hours prior to its beginning in person, by phone, online or via our mobile app. The class will be automatically deducted from the pass if the cancellation time period has not been respected.

For the Unlimited Packages, After three missed classes, late cancellations and no-shows for reserved classes will be billed to the client at the rate of a drop-in class, honoring the pricing in effect at the time of the missed class.

No refunds will be issued for a no-show.

Tango Renaissance reserves the right to cancel an activity, including classes, workshops or any other event related to its offer, if the minimum number of participants required is not reached. Any costs related to the cancelled activity will be reimbursed.

When a class is cancelled, clients will be advised as follow:
1. Automatic notification from our Mobile App, if the participants to the class have agreed to receive the “notifications” (to check whether you have agreed, please verify on your account or ask our team)
2. A post on the Tango Renaissance's Facebook Page 

 

The following conditions govern the purchase of all memberships, classes, workshops, special events and merchandise offered by Tango Renaissance website and its connected pages on the Mobile App or BSport platform.

Any person making a purchase from these services is deemed to have read and freely accepted these terms.

Tango Renaissance reserves the right to modify these conditions as they see fit.

For the terms and conditions relating to space rentals, visit the Terms and conditions page.

1.Prices for packages (unlimited or session), classes, workshops, special events and merchandise are set by Tango Renaissance. Unless otherwise indicated, prices advertised include all applicable taxes.

2.When purchasing online, the customer must carefully check an item’s title, dates, hours, prerequisites and other applicable details before making a purchase. Refunds and exchanges will be issued as per the policy in place at the time of purchase and exceptions will not be made in the case of customer error. Schedules, instructors, locations, dates and times are subject to change without prior notice. Tango Renaissance will always attempt to advise customers of any changes made to items they have purchased.

3.Online sales can only be made with a credit card. The customer must clearly state their name and address as it appears on their credit card statement. Online sales made in the name or address of a third party are not accepted, except in the case of a parent or legal guardian making a purchase for their child or dependent. In this case, the relation between the person making the purchase and the person for whom the purchase is for must be clearly stated. Gift cards and merchandise are the only exceptions to this condition.

4.Tango Renaissance will occasionally offer promotions or discounts on certain categories of packages, classes, workshops, special events or merchandise. These promotions or discounts may apply to one or many modes of purchase. These are generally limited in time and cannot be applied retroactively.

5.Tango Renaissance shall not be held liable for any failure to make or modify a reservation or transaction due to a breakdown or an error in the computer system, the Internet service or any other network on which operate the sale of packages, classes, workshops, special events or merchandise.

FAQs: Help & Support

Purchasing & Registration

Welcome to Tango Renaissance! Here are some common questions to help you get started on your tango journey. If you can’t find what you’re looking for, feel free to contact us.

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